Telemarketing & Call Center

We have over 25 years of experience in designing, developing call center / telephony technologies and managing IT operations for call centers.

We enable call centers to utilize latest AWS Cloud infrastructure and following are our key capabilities:

  • Remote / Work from home Call Center Setup
  • AWS Connect for VOIP
  • Call Log / Voice Transcription
  • Live Monitoring & Analysis
  • AWS ContactLens Setup
  • Multichannel Contact Center: Voice, Chat, Bot, Email
  • Agent Monitoring & Management
  • Dashboards for Campaign Monitoring
  • Rapid Scaling of Call Center
Astra Call Center Solutions
Astra's Services & Solutions

Astra Infosys serves public and private sector clients across a range of industries. Whether it’s hybrid cloud design, migration, cybersecurity, cloud-native apps, and cloud migration, we have strong technical and domain expertise to deliver optimal value and system performance in pursuit of your mission.

35 Million+

users served on our clients Cloud deployments

11 years

of cloud solution delivery

2250+

workloads migrated to AWS

Clients

CAPTEL
OSSE DC GOV
Harvard University
Harvard Business Review
US 2020 Census
PIMHUB
Partsgram
Citi Bank
GlobalRfx